JR
Johan R
1 reviews | Active since Apr 2021
24 Oct 2022, 18:28
Parcel not delivered
Parcel *** Was supposed to be delivered 21 October 2022. Today the cellphone number given to us was never answered and the parcel which was not delivered by 17.00 as promised.
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Replies (6)0
Replies (6)
DSV Road's replyOfficial
25 Oct 2022, 08:08Good day Johan Van Rooyen, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply25 Oct 2022, 08:08
Official
Good day Johan Van Rooyen, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
JR
Johan R's updateReviewer Update
25 Oct 2022, 09:18I am also looking for a fridge line shipment from Zoetis in Sandton. Shipped on 19 Oct. Invoice no *** Delivery no ***
JR
Johan R's update25 Oct 2022, 09:18
Reviewer Update
I am also looking for a fridge line shipment from Zoetis in Sandton. Shipped on 19 Oct. Invoice no *** Delivery no ***
JR
Johan R's updateReviewer Update
25 Oct 2022, 09:19I have been calling your Bloemfontein office for parcrl tracking - 5 times the call get's dropped.after 5.rings.
JR
Johan R's update25 Oct 2022, 09:19
Reviewer Update
I have been calling your Bloemfontein office for parcrl tracking - 5 times the call get's dropped.after 5.rings.
JR
Johan R's updateReviewer Update
25 Oct 2022, 09:39Somebody called me from DSV and told me I at the wrong department. But they will get back to me.
JR
Johan R's update25 Oct 2022, 09:39
Reviewer Update
Somebody called me from DSV and told me I at the wrong department. But they will get back to me.
JR
Johan R's updateReviewer Update
25 Oct 2022, 10:08Then received a call giving ETA as 10.00 - but no parcel yet. DSV is the worst - never again. I will insist that my suppliers avoid DSV at all cost.
JR
Johan R's update25 Oct 2022, 10:08
Reviewer Update
Then received a call giving ETA as 10.00 - but no parcel yet. DSV is the worst - never again. I will insist that my suppliers avoid DSV at all cost.
JR
Johan R's updateReviewer Update
25 Oct 2022, 11:02The delivery scheduled for 21 Oct at 17.00 arrived at 10.36 on 25 Oct 87.5 hours late. DSV is hopeless uselesss beyond belief.
JR
Johan R's update25 Oct 2022, 11:02
Reviewer Update
The delivery scheduled for 21 Oct at 17.00 arrived at 10.36 on 25 Oct 87.5 hours late. DSV is hopeless uselesss beyond belief.