EE
Ele E
1 reviews | Active since May 2018
04 Jan 2023, 13:03
Parcel not delivered
I have been waiting for my parcel since the 19th of Dec 2022, I have phoned multiple times but when i am told to hang on, they hang up on their side after minutes of waiting, i would definitely not use DSV anymore, I just want my parcel then we cut ties
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DSV Road's replyOfficial
04 Jan 2023, 13:32Good day Ele,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply04 Jan 2023, 13:32
Official
Good day Ele,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management