NG
Nkanyiso G

1 reviews | Active since Aug 2019

09 Aug 2019, 10:44

Parcel not delivered

Well I should be giving DSV 5 stars because my first order had no problem. But yesterday I was supposed to receive my new order, when I check the tracking status today, it says client was not home(16:18), whereas I was available from 3PM. Now I'm nervous because I believe I might receive my parcel next week Monday.

0
Replies (1)
DSV Road
DSV Road's reply12 Aug 2019, 14:11
Official
Good day Nkanyiso,

We apologise for the experience you've had with DSV and the inconvenience caused. We have escalated this matter to the relevant department, they will be in contact with you as soon as possible.

Kind Regards,
DSV Management