PARCEL DELIVERY OF AN MTN PRODUCT WHICH WAS SCEHDULED BY MTN TO HAVE BEEN DELIVERED TO ME ON THE 6TH OF MARCH 2024

I am very much disappointed with the services rendered by DSV delivery service. My parcel was scheduled to be delivered on the 6th of March 2024 between 2pm and 4pm and it was a struggle to get hold of the driver which I eventually got hold of and was so casual about my parcel telling me that he won't make it to my destination because he was far at that moment. Basically making his problems mine. He furthermore sincerely asked to prioritise my parcel and deliver it on Monday the 11th of March first thing in the morning.

Monday the 11th of March at 07:20 I contacted the driver and he told me that he can only deliver my parcel on Wednesday. The very same driver who sincerely asked me to prioritise my parcel on Monday.

I am very much disappointed with the back and forth and lack of quality service with DSV courier road service.