CR
Caithlin R
1 reviews | Active since May 2021
26 Sept 2023, 15:09
Package not delivered and they have no idea where it is
DSV doesn’t pick up when you ask them where your package is. Sends you an sms saying that your package has been delivered when it has not. The call centre agents do not help. They have no answers as to where your package is
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DSV Road's replyOfficial
26 Sept 2023, 15:15Good day Caithlin Rusty
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply26 Sept 2023, 15:15
Official
Good day Caithlin Rusty
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management