Not happy......
Poor service!!!!! Been struggling to get parcel from Mtn. Countless calls to setup delivery date and time only to be told that after 3 pm each day is too "inconvenient" for them. Then to cancel and return the parcel even takes 2 days just to update the system....
Helpful (0)
Replies (5)0
Replies (5)
DSV Road's replyOfficial
10 Dec 2018, 10:02Good day Pierre,
Please note we have escalated this to the relevant Executive team that will assist you with getting your MTN parcel as soon possible,
Please accept out apologies for the inconvenience caused.
Kind Regards,
DSV Management
Please note we have escalated this to the relevant Executive team that will assist you with getting your MTN parcel as soon possible,
Please accept out apologies for the inconvenience caused.
Kind Regards,
DSV Management
DSV Road's reply10 Dec 2018, 10:02
Official
Good day Pierre,
Please note we have escalated this to the relevant Executive team that will assist you with getting your MTN parcel as soon possible,
Please accept out apologies for the inconvenience caused.
Kind Regards,
DSV Management
Please note we have escalated this to the relevant Executive team that will assist you with getting your MTN parcel as soon possible,
Please accept out apologies for the inconvenience caused.
Kind Regards,
DSV Management
's updateReviewer Update
10 Dec 2018, 10:07No you dont undestand, Mtn needs to get the parcel not me. Its should be returned back to Mtn as I have cancelled this due to courier that can not delivier......
's update10 Dec 2018, 10:07
Reviewer Update
No you dont undestand, Mtn needs to get the parcel not me. Its should be returned back to Mtn as I have cancelled this due to courier that can not delivier......
DSV Road's replyOfficial
10 Dec 2018, 10:59Good day Pierre,
Can you kindly send us your phone number or email address so we can contact you? we can't access your details.
Please send it to us on ***
Thank you,
Kind Regards
DSV Management
Can you kindly send us your phone number or email address so we can contact you? we can't access your details.
Please send it to us on ***
Thank you,
Kind Regards
DSV Management
DSV Road's reply10 Dec 2018, 10:59
Official
Good day Pierre,
Can you kindly send us your phone number or email address so we can contact you? we can't access your details.
Please send it to us on ***
Thank you,
Kind Regards
DSV Management
Can you kindly send us your phone number or email address so we can contact you? we can't access your details.
Please send it to us on ***
Thank you,
Kind Regards
DSV Management
's updateReviewer Update
10 Dec 2018, 11:24JJ Rossouw cell: ********** 654
Email: **********
's update10 Dec 2018, 11:24
Reviewer Update
JJ Rossouw cell: ********** 654
Email: **********
DSV Road's replyOfficial
10 Dec 2018, 11:28Dear Pierre
Thank you so much. Unfortunately we are having an issue viewing your details. Can you please email them to ***
Kind regards
Thank you so much. Unfortunately we are having an issue viewing your details. Can you please email them to ***
Kind regards
DSV Road's reply10 Dec 2018, 11:28
Official
Dear Pierre
Thank you so much. Unfortunately we are having an issue viewing your details. Can you please email them to ***
Kind regards
Thank you so much. Unfortunately we are having an issue viewing your details. Can you please email them to ***
Kind regards