CM
Carmie M

1 reviews | Active since Mar 2021

17 Dec 2021, 09:15

Not delivered.

Very disappointed.... My parcel was posted on the 13th of December 2021. Should be delivered today... I sent multiple emails because there isn't an update to say if my package is on delivery. I called in and they told me that my package will only be delivered on Monday... I run a small business and I have urgent products that needs to be given to my clients this evening. I find it very unprofessional. I need my parcel urgently.

0
Replies (2)
DSV Road
DSV Road's reply17 Dec 2021, 10:07
Official
Good day Carmie,  
 
We apologize for the level of service you have experienced. Kindly note the below is looked at a manager will contact you to resolve the issue. 
 
Kind Regards, 
 
DSV Management 
CM
Carmie M's update17 Dec 2021, 10:10
Reviewer Update
Thank you so much.