AN
Aletta N
1 reviews | Active since May 2020
20 May 2020, 18:13
Not Compliant with Covid 19 Regulations
Rude and Unprofessional drivers. I am Cancer patient and driver did not sanitize parcel. Wanted to share pen and handled papers without sanitizing or gloves more than once No social distancing. I had to collect parcel from him after he hooted. No manners what so ever. Have no regard for any body. I am sorry MTN I have been a client for longer than 20 years you will loose business by having a business partner like DSV Distribution. Really this is not on and sorry I can't see your regard for policies.
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DSV Road's replyOfficial
21 May 2020, 08:49Good morning Aletta
We sincerely apologise for your experience with DSV and the level of frustration this has caused. DSV has implemented strict policies and procedures as the safety of our customers and employees is a top priority. Your review has been escalated to the relevant team who will be in contact with you today to investigate this matter and ensure corrective action is taken.
Kind Regards,
DSV Management
We sincerely apologise for your experience with DSV and the level of frustration this has caused. DSV has implemented strict policies and procedures as the safety of our customers and employees is a top priority. Your review has been escalated to the relevant team who will be in contact with you today to investigate this matter and ensure corrective action is taken.
Kind Regards,
DSV Management
DSV Road's reply21 May 2020, 08:49
Official
Good morning Aletta
We sincerely apologise for your experience with DSV and the level of frustration this has caused. DSV has implemented strict policies and procedures as the safety of our customers and employees is a top priority. Your review has been escalated to the relevant team who will be in contact with you today to investigate this matter and ensure corrective action is taken.
Kind Regards,
DSV Management
We sincerely apologise for your experience with DSV and the level of frustration this has caused. DSV has implemented strict policies and procedures as the safety of our customers and employees is a top priority. Your review has been escalated to the relevant team who will be in contact with you today to investigate this matter and ensure corrective action is taken.
Kind Regards,
DSV Management