IG
Ilanit G
1 reviews | Active since Aug 2020
21 Sept 2022, 11:29
Not able to give me my delivery
DSV delivered a parcel, and the biometric machine wasn’t working so they had to take back my parcel last Thursday. Almost a week later and my parcel is on “pause” and I can’t receive it.
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DSV Road's replyOfficial
21 Sept 2022, 11:34Good day Ilanit Gerson, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply21 Sept 2022, 11:34
Official
Good day Ilanit Gerson, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management