MP
Manie P
1 reviews | Active since Nov 2020
06 Aug 2021, 10:24
Non-existing service
Their service is non-existing!!!!!!!! I'm still awaiting delivery for a parcel that was sent almost two weeks ago!!!!!!!!!!!!! And it is no use trying to phone them to obtain information and using their website's contact us option, because you don't receive any answer!!! Seems that they have a bunch of *********** staff or a useless system!
Helpful (0)
Replies (3)0
Replies (3)
DSV Road's replyOfficial
06 Aug 2021, 10:53Good day Manie P,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Kind Regards,
DSV Management
DSV Road's reply06 Aug 2021, 10:53
Official
Good day Manie P,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Kind Regards,
DSV Management
MP
Manie P's updateReviewer Update
10 Aug 2021, 07:23DSV Management,
Kindly note that your operator that phoned me to resolve the issue never called as promised as soon as she knew where my package was??? Kindly note that my package is still missing in action and DSV's service is still NON-EXISTING!!!!!!!!!!
Kindly note that your operator that phoned me to resolve the issue never called as promised as soon as she knew where my package was??? Kindly note that my package is still missing in action and DSV's service is still NON-EXISTING!!!!!!!!!!
MP
Manie P's update10 Aug 2021, 07:23
Reviewer Update
DSV Management,
Kindly note that your operator that phoned me to resolve the issue never called as promised as soon as she knew where my package was??? Kindly note that my package is still missing in action and DSV's service is still NON-EXISTING!!!!!!!!!!
Kindly note that your operator that phoned me to resolve the issue never called as promised as soon as she knew where my package was??? Kindly note that my package is still missing in action and DSV's service is still NON-EXISTING!!!!!!!!!!
MP
Manie P's updateReviewer Update
10 Aug 2021, 08:32We would think that Covid makes businesses more driven to provide better service, but DSV use that as an excuse to provide no service!!!! Not happy at all!
MP
Manie P's update10 Aug 2021, 08:32
Reviewer Update
We would think that Covid makes businesses more driven to provide better service, but DSV use that as an excuse to provide no service!!!! Not happy at all!