CV
COLLEEN V
1 reviews | Active since Feb 2016
03 Dec 2020, 16:46
NON-EXISTENT SERVICE
DSV does not know the meaning of Client Service. Their service is non-existent! Apparently my package could not be delivered because "Recipient not Available" that after I waiting for them at home all day. Such lies! Never make use of this useless company. I have called them 3 times, what a waste of valuable airtime, and 3 times I am told that the issue is escalated to the superiors. I doubt very much whether there actually are any superiors!!!!
Helpful (0)
Replies (1)0
Replies (1)
DSV Road's replyOfficial
03 Dec 2020, 17:51Good day Colleen
We apologise for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologise for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply03 Dec 2020, 17:51
Official
Good day Colleen
We apologise for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologise for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management