CK
Christiaan K
1 reviews | Active since Apr 2024
15 Apr 2024, 14:23
"No" to DSV!
I'm absolutely horrified by the complete lack of any form of "ability" of DSV to do a basic collection and delivery of a parcel. They will give you an SMS for a time slot within which the parcel can be expected to be delivered. THEN THEY JUST DON'T SHOW UP!!! When tracking the parcel, it just says delivery failed. And they will not make any effort to resolve the situation... Don't even try to call them, as they're not at all bothered to assist you. You'll hang on for 15mins at a time without being helped. And IF, only IF, they do call you...they drop the line when you answer.
Avoid them like the plague at all costs...not worth your money to use them. They're about as useful as a bag of dirt.
Helpful (0)
Replies (2)0
Replies (2)DSV Road's replyOfficial
15 Apr 2024, 16:34Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply15 Apr 2024, 16:34
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
CK
Christiaan K's updateReviewer Update
15 Apr 2024, 16:38Just another automated (useless) standard reply judging by the rest of the reviews here...do better than this please.
CK
Christiaan K's update15 Apr 2024, 16:38
Reviewer Update
Just another automated (useless) standard reply judging by the rest of the reviews here...do better than this please.
