KA
Kameel A
1 reviews | Active since Dec 2019
17 Dec 2019, 16:20
No service delivery
I have a parcel to be delivered (latest by last week Wednesday) - but it has still not arrived. When tracking it the last known location is Cape Town. No further feedback from DSV - no call, no email, no sms, no Whatsapp communication, nothing. ***just rings, no answer. Email inquiries don't get any response either.
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Replies (1)
DSV Road's replyOfficial
19 Dec 2019, 10:48Dear Kameel,
Please accept our sincere apologies that you are having trouble with your parcel delivery. We have escalated your complaint to the relevant team to investigate and resolve the matter and revert with urgent feedback. Please check your emails for further correspondence.
Kind Regards,
DSV Management
Please accept our sincere apologies that you are having trouble with your parcel delivery. We have escalated your complaint to the relevant team to investigate and resolve the matter and revert with urgent feedback. Please check your emails for further correspondence.
Kind Regards,
DSV Management
DSV Road's reply19 Dec 2019, 10:48
Official
Dear Kameel,
Please accept our sincere apologies that you are having trouble with your parcel delivery. We have escalated your complaint to the relevant team to investigate and resolve the matter and revert with urgent feedback. Please check your emails for further correspondence.
Kind Regards,
DSV Management
Please accept our sincere apologies that you are having trouble with your parcel delivery. We have escalated your complaint to the relevant team to investigate and resolve the matter and revert with urgent feedback. Please check your emails for further correspondence.
Kind Regards,
DSV Management