IP
Ivan P
1 reviews | Active since Apr 2019
30 Aug 2024, 10:49
No redundancies
Driver tried to deliver my parcel from MTN, bio-metrics failed, and they did not have a backup plan in place for me to authenticate otherwise. I WANT MY PARCEL TODAY as agreed upon with DSV phoned me!!
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DSV Road's replyOfficial
30 Aug 2024, 11:54Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply30 Aug 2024, 11:54
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management