TA
Tsholofelo A

1 reviews | Active since Apr 2015

16 Feb 2018, 15:54

No parcel delivery

I have been waiting on my UNISA study material for almost a month. The online portal for tracking parcels is not being updated, I have to wait a minimum of 10 minutes for a call to be answered and each time I get through I am promised that I will be receiving my parcel the following day. I have been calling for the past 3 days!! This is ridiculous!

0
Replies (1)
DSV Road
DSV Road's reply16 Feb 2018, 16:13
Official

Good day

Please accept our apologies for the inconvenience caused.

We are currently dealing with a backlog regarding UNISA parcels and this is being addressed.

Please can you provide us with your contact details and tracking number on this email address *** so we can assist as soon as possible

Kind regards

DSV Management