CM
Carwyn M
1 reviews | Active since Sept 2019
06 Dec 2023, 14:50
No Information or updates!?
Two days no updates, when someone finally responded to my email, still no updates!? it's Alberton to Roodepoort how is this taking so long? why do these small business use this ***** delivery services? I have no clue where my parcel is never mind when or if it will be delivered. no information no nothing the website gives less information. I want my parcel!
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Replies (3)0
Replies (3)
DSV Road's replyOfficial
06 Dec 2023, 15:29 Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
Best regards,
DSV Road's reply06 Dec 2023, 15:29
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
Best regards,
CM
Carwyn M's updateReviewer Update
06 Dec 2023, 17:30So you did call and it's 5:30 and still no updates and the caller had no information for me, no replies from my emails what has happened to my package!? this is madness.
CM
Carwyn M's update06 Dec 2023, 17:30
Reviewer Update
So you did call and it's 5:30 and still no updates and the caller had no information for me, no replies from my emails what has happened to my package!? this is madness.
CM
Carwyn M's updateReviewer Update
07 Dec 2023, 12:15Still nothing and none of you have gotten back to me. a **** service would be an improvement at this point and now I am wonder how many times you have be sued.
CM
Carwyn M's update07 Dec 2023, 12:15
Reviewer Update
Still nothing and none of you have gotten back to me. a **** service would be an improvement at this point and now I am wonder how many times you have be sued.