KM
Kamogelo M
1 reviews | Active since Nov 2025
10 Nov 2025, 09:55
No follow-up after missed delivery call.
I received a call from DSV Courier Services regarding the delivery of my ABSA bank card, but I was in a meeting at the time and missed the call. Since then, I haven’t received any follow-up calls, messages, or delivery updates.
It’s been several days, and I urgently need my bank card to access my account. A little effort in customer follow-up or a second attempt to reach me would make a huge difference. Please contact me as soon as possible to reschedule the delivery.
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Replies (1)DSV Road's replyOfficial
10 Nov 2025, 12:53Good day
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply10 Nov 2025, 12:53
Official
Good day
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
