1 reviews | Active since Aug 2016
No Delivery of my replacement card
I app**** for my replacement FNB credit card 14th August, and no delivery at all from DSV
Good day Nozuko,
Thank you very much for bringing this to our attention.
I have forwarded this message to the relevant executive team to address as soon as possible.
Kind regards,
DSV Management
Good day Nozuko,
Thank you very much for bringing this to our attention.
I have forwarded this message to the relevant executive team to address as soon as possible.
Kind regards,
DSV Management
Good day Nozuko
Thank you for notifying us about your recent experience with DSV Mounties.
We sincerely apologise for the delay in delivery your parcel, as discussed our call centre staff did try to contact you on more than one occasion, to try and arrange delivery of your parcel but the attempts were unsuccessful.
Your parcel has since been delivered as arranged.
We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our customer.
Best regards,
DSV Management
Good day Nozuko
Thank you for notifying us about your recent experience with DSV Mounties.
We sincerely apologise for the delay in delivery your parcel, as discussed our call centre staff did try to contact you on more than one occasion, to try and arrange delivery of your parcel but the attempts were unsuccessful.
Your parcel has since been delivered as arranged.
We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our customer.
Best regards,
DSV Management