1 reviews | Active since Nov 2010
No delivery - no contact
Took a days leave to sort out personal stuff and wait for my delivery which I missed the previous week because the driver did not want to wait a few minutes. Waited the whole day (delivery was supposed to be between 11:00 and 14:00) - no one pitched and all my other errands was not done due to the fact that I waited until 15:00 for him. We even phoned customer care who said the driver will phone me - this was before 15:00. Until now no one even phoned.
Good day Petro,
We sincerely apologize for level of service that you have received and for the inconvenience caused.
We have send your complaint to the relevant team for investigation, you will be receiving a call shortly.
Kind Regards,
DSV Management
Good day Petro,
We sincerely apologize for level of service that you have received and for the inconvenience caused.
We have send your complaint to the relevant team for investigation, you will be receiving a call shortly.
Kind Regards,
DSV Management
Good Day,
Thank you for notifying us about your recent experience with DSV Mounties.
We sincerely apologise for the delay in delivery your parcel.
We have escalated the issue to the relevant department to address in order to prevent the issue from occurring again.
Your parcel has since been delivered as arranged.
We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients.
Regards
DSV Management
Good Day,
Thank you for notifying us about your recent experience with DSV Mounties.
We sincerely apologise for the delay in delivery your parcel.
We have escalated the issue to the relevant department to address in order to prevent the issue from occurring again.
Your parcel has since been delivered as arranged.
We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients.
Regards
DSV Management