LS
LERATO S

1 reviews | Active since Aug 2014

29 Apr 2024, 13:29

NO DELIVERY FOR THE 3RD TIME

Been waiting for an MTN phone and everytime it has to be delivered there seems to be issues with the driver, and the parcel is apparently then sent back to the warehouse. I've been tracking this parcel since Friday after the terrible service the 1st 2times and now on the tracking it says "delivery failed" and no one has even tried to contact me for delivery.. this is pathetic service

0
Replies (1)
DSV Road
DSV Road's reply29 Apr 2024, 14:20
Official
We sincerely apologize for the level of service that you have received and for the inconvenience caused. 
We have sent your complaint to the relevant team for investigation. 
 
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. 
 
Kind Regards, 
DSV Management