SP
Shevashie P
1 reviews | Active since Jan 2023
10 Jan 2023, 21:51
No delivery by DSV
My MTN order was approved on the 04 of Jan and I received a call from DSV for delivery on the 10 of Jan , they did not come and did not call. I had to call several times to DSV to track my parcel with no satisfaction. Extremely disappointed, we have to wait so many days just to receive our phones.
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DSV Road's replyOfficial
11 Jan 2023, 10:00Good day Shevashie,
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply11 Jan 2023, 10:00
Official
Good day Shevashie,
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management