No delivery.

I received an sms from my bank on 4 February stating that DSV Mounties are trying to contact me in order to arrange delivery of my credit card. No such thing happened. I have never been contacted by DSV Mounties. Wanting the credit card, I attempted contacting DSV on the number provided by my bank in the sms. I was placed on hold for nearly ten minutes before giving up. I tried different numbers, including the local DSV Mounties branch but the result is the same: always just being placed on hold indefinitely. It is now 29 March and still nothing.

In summary, DSV Mounties made no contact with me, and are unresponsive to my attempts to contact them. The delivery is almost two months late.

I'm not sure what the arrangement is between my bank and DSV Mounties, but I would strongly urge banks (or other institutions) to use alternative service providers for deliveries as this one is just not serious about making deliveries.