NO DELIVERY

I have ordered a package that was delivered to the courier company on the 2nd of February 2018. The parcel was dispatched from the Nelspruit branch at 09h30 this morning (5 February 2018), as Lydenburg is only 1 hour drive from Nelspruit, later the afternoon I contacted the company to inquire when I can expect delivery of my parcel. They informed me that they will contact the driver and inquire on his whereabouts. I phoned back later and I was informed that they are unable to reach the Driver. Throughout the day, I wasted a lot of airtime by phoning the company and the Driver but to no avail. At the end of my day, I was asked by the consultant if I would like to speak to Consulting Supervisor, yet the phone just keeps ringing. I have not received my package and will have to wait another day, but this is not the service delivery that is expected from a courier company. I am very disappointed.