No customer service for third parties' customers.

Courier company for FNB to deliver cards. Never contacted me to arrange my delivery my card which has now expired. I had to complain to FNB. Still do not hear from them till their driver calls me to tell me he is on his way. I ask if he can deliver in 30 minutes which he says he cannot do. I ontact FNB again Get a call eventually from DSV. To arrange delivery. I request if they can deliver at a time where I am told they cannot its only between 8-10 to which I reply so you cannot arrange to be before 9. To deliver in the first hour of the timeslot they have given me where they are adamant to not assist. @FNB this s a wakeup call, look at a new provider before you they help lose your customer base.