No consideration for other people's time
Card to be delivered between 12 noon and 2pm, as per YOUR arrangement. I sat there from 11am just to be sure no fault on my part. At 3pm I had to leave as they were closing the building. At 4.20pm, yes, read again, 4.20pm i get a call oh sorry ... at 2.05pm you already knew you were not going to make it, phoning me at 4.20pm , really, seriously, you have GOT to be kidding me - where are the camera's please as i must be part of an elaborate joke
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DSV Road's replyOfficial
09 Jun 2020, 12:31Good day Renee H,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Please reply to the email that we have send you, with your contact details in order to investigate your complaint further.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Please reply to the email that we have send you, with your contact details in order to investigate your complaint further.
Kind Regards,
DSV Management
DSV Road's reply09 Jun 2020, 12:31
Official
Good day Renee H,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Please reply to the email that we have send you, with your contact details in order to investigate your complaint further.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Please reply to the email that we have send you, with your contact details in order to investigate your complaint further.
Kind Regards,
DSV Management