NO COMMUNICATION WITH CUSTOMERS

<p>I'm very dissappointed in DSV's service. I booked a collection 3 days ago and it still hasn't been collected. when i phoned yesterday i was informed that they were experiencing problems. Why did they not inform all their clients of this problem rather than just leave us hanging. Why did i have to phone them as the service provider to find out that there's problems.</p> <p> </p>