AL
Audrey L

1 reviews | Active since May 2020

07 Oct 2022, 12:20

Never got DSV delivery. With alternative couriers you should use instead of DSV.

Worst courier ever.

I have been waiting for my bank card to be delivered for FIVE days now. They keep arranging with me to have the bank card delivered.

And the spew excuses like "the driver had an issue but is on his way" every-time I call to request an update.

Excuses excuses excuses because this company cannot perform their duties, communicate properly or take accountability.

I foresee their closure very soon with multiple other competitor who also do a much better job than them. If you would like to consider alternative couriers please think of: - Dawn Wing, - Convergex - DPD - Courier Guy - Fastway - Internet Express

I have had personal experience with all of them and they all provide the service that DSV cannot.

Just avoid DSV at all costs.

0
Replies (1)
DSV Road
DSV Road's reply07 Oct 2022, 12:23
Official
Good day Audrey Lisik, 
 
We sincerely apologize for the level of service that you have received and for the inconvenience caused. 
We have sent your complaint to the relevant team for investigation. 

They will be contacting you shortly to resolve your delivery query or attend to your query requirements. 
 
Kind Regards, 
DSV Management