SK
Silindile K

1 reviews | Active since Jun 2013

15 Aug 2024, 16:19

Nelspruit office,the worst courier service ever encountered

Nelspruit office,the worst courier service ever encountered. No sense of urgency in delivering parcels. Lost precious time and lost paid accommodation waiting for a parcel that couldn't be delivered for 2 days. Google reviews all the same, everyone complaining about the same thing. Getting anyone on the phone is another hellish experience.

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Replies (1)
DSV Road
DSV Road's reply16 Aug 2024, 08:59
Official

Good day  
 
We sincerely apologize for the level of service that you have received and for the inconvenience caused. 
We have sent your complaint to the relevant team for investigation. 
 
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. 
 
Kind Regards, 
DSV Management