K
Kelly
1 reviews | Active since Aug 2023
01 Aug 2023, 16:44
My package was delivered over a week late
My package was delivered over a week late. I had to constantly follow up via phone calls and emails to find out why my parcel was not being delivered and sadly not very much was done about it other than being told to wait until the next delivery.
Helpful (0)
Replies (1)0
Replies (1)
DSV Road's replyOfficial
02 Aug 2023, 07:14Good day Kelly, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards,
DSV Road's reply02 Aug 2023, 07:14
Official
Good day Kelly, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards,