A
Ashley
1 reviews | Active since Feb 2023
14 Feb 2023, 15:14
My package kept delaying due to Wrong address
My package kept delaying due to Wrong address . I called and they promised i would get it the following day but i still waited 7 days till the package was delivered to the right address. Only good thing is that their query manager or assistant is responsive that helps ease the frustration HP133
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Replies (1)
DSV Road's replyOfficial
15 Feb 2023, 11:07Good day Ashley,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply15 Feb 2023, 11:07
Official
Good day Ashley,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management