MM
Mishael M

1 reviews | Active since Jan 2024

04 Jan 2024, 14:15

My order was delivered late despite my requesting ahead of time to either fetch it from the distribution centre or have g it delivered first in the morning I had to travel and part of what I needed for my trip was in the parcel

My order was delivered late despite my requesting ahead of time to either fetch it from the distribution centre or have g it delivered first in the morning I had to travel and part of what I needed for my trip was in the parcel. It arrived after I’d left because I was not at liberty to change the check in time for my flight

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Replies (1)
DSV Road
DSV Road's reply04 Jan 2024, 14:25
Official
 
Good day  
 
We sincerely apologize for the level of service that you have received and for the inconvenience caused. 
We have sent your complaint to the relevant team for investigation. 
 
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. 
 
Kind Regards, 
DSV Management