BM
Beatrice M
1 reviews | Active since Oct 2018
17 Feb 2024, 11:47
My nephew was expect...
My nephew was expecting a package from UNISA, DSV **** and said they delivered while they did not, I called them multiple times and they said they logged a query for me, on Thursday they delivered only one book instead of five, the delivery guy said he will come back on Friday with the other remaining books but he never came nor communicated, my nephew have assignments due, he urgently need those books.
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DSV Road's replyOfficial
19 Feb 2024, 08:58Good day, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply19 Feb 2024, 08:58
Official
Good day, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management