My card, i need it!!!!

DSV promised to delivery my FNB card, the timeframe i was given was 11am -3pm.

Its after 4pm no sign of this useless company.

I called the JHB branch which they advised i should call the CPT branch. I was on the line for 30mins, no one answered the call, i had to drop the call. The sad part is im leaving to east london tomorrow afternoon without my bank card, the card i have ordered on the 26th July 2019. WHAT ON EARTH IS HAPPENING HERE!!!!!