CS
Cass S
1 reviews | Active since Dec 2024
06 Dec 2024, 15:33
Multiple Failed Deliveries
Horrible service ! Call centre agent was rude on the phone and I’ve been getting SMS’s every day from the 29th of November stating that my package would be delivered before 5pm and I still do not have my package. The customer service agents just say that the parcel will be delivered later in the day then it never arrives. If I could give this business zero stars I would.
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DSV Road's replyOfficial
06 Dec 2024, 15:35 Good day , We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
Best regards,
DSV Road's reply06 Dec 2024, 15:35
Official
Good day , We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
Best regards,