LV
Lesley V
1 reviews | Active since Mar 2024
07 Mar 2024, 16:31
Mtn/Dsv contract
I app**** for a contract from mtn and Dsv still haven't delivered my phone already and it's been a month. Last week they said they'd deliver this week on Tuesday but did not call or anything and when I called them they told me package is back with mtn. This does not make any sense at all
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DSV Road's replyOfficial
08 Mar 2024, 09:07Good day Lesley, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply08 Mar 2024, 09:07
Official
Good day Lesley, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management