MTN PARCEL NON DELIVERY

Non delivery timeline: 26/09 - DSV called and confirmed my delivery for Wednesday 28/09. 28/09 - Received a call from Candance who claimed my delivery is unable to be done due to the biometric not working. She said she will call me back to reschedule, 2 hours later no call. I then called and spoke to Samantha who said she will tell Candace to call me back. 1 hour later Candace calls, rescheduled for delivery for Thursday 29/09 10-12am. 29/09 - 11am, called dsv was on hold for 40mins, spoke to Thando who told me my parcel is not going to be delivered cause of a system at that time and she wanted to reschedule to the evening from 5pm. Got home and waited for the parcel, called DSV at 17:21 spoke to Bongani who assured me that the driver is on his way to me. I waited, it is know 19:54 NO PARCEL. DSV, you guys are appalling!! 3 times I had to cancel my plans to accommodate your non delivery? THIS IS BULL****. Do not reply to me and say sorry for the inconvenience closed down your dam business.