NF
Natisja F
1 reviews | Active since Nov 2022
07 Nov 2022, 10:01
Mtn
Ridiculous to say Had a mtn device delivery on friday that was not delivered 04/11/2022 Phoned them they said the driver was there but there was no one to take over the parcel.My question is why did he not phone stating his there.Phoned them again they said he is delayed and on his way.My husband stayed at work until 7pm to wait for the delivery guy to phone!
No one showed up!!
Phoned them this morning again 07/11/2022 and delivery will only happen on Wednesday this is really not good service and very disappointed won’t recommend anyone using them
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DSV Road's replyOfficial
07 Nov 2022, 10:02Good day Natisja Fuhri, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply07 Nov 2022, 10:02
Official
Good day Natisja Fuhri, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management