ML
Mpongwana L
1 reviews | Active since Nov 2018
10 Jan 2023, 16:48
Mr Mpongwana
My order was created 22 December 2023 but still getting calls to verify my address and my availability but still no MTN phone. I would stay at home the whole day to wait for delivery just to be called to verify my address and arrange for another future date. Drivers don't even try to arrange time with you. I told them to send the phone back to MTN and I will be canceling the whole contract.
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DSV Road's replyOfficial
10 Jan 2023, 17:41Good day Mpongwana,
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply10 Jan 2023, 17:41
Official
Good day Mpongwana,
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management