DG
Darryl G
1 reviews | Active since Feb 2019
01 Feb 2019, 10:13
MR
i had to wait 2 weeks for a damn delivery. The staff are disgusting and have no idea or just dont care. The drivers'are just the same. Both were given instructions and both failed to deliver. I had to go to the CEO and bother him because of the lack of competency!!
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Replies (3)0
Replies (3)
DSV Road's replyOfficial
01 Feb 2019, 12:05 Good day Darryl,
We sincerely apologize for level of service that you have received and for the inconvenience caused.
We have send your complaint to the relevant team for investigation, you will be receiving a call shortly.
Kind Regards,
DSV Management
We sincerely apologize for level of service that you have received and for the inconvenience caused.
We have send your complaint to the relevant team for investigation, you will be receiving a call shortly.
Kind Regards,
DSV Management
Best regards,
DSV Road's reply01 Feb 2019, 12:05
Official
Good day Darryl,
We sincerely apologize for level of service that you have received and for the inconvenience caused.
We have send your complaint to the relevant team for investigation, you will be receiving a call shortly.
Kind Regards,
DSV Management
We sincerely apologize for level of service that you have received and for the inconvenience caused.
We have send your complaint to the relevant team for investigation, you will be receiving a call shortly.
Kind Regards,
DSV Management
Best regards,
DG
Darryl G's updateReviewer Update
01 Feb 2019, 12:19I hope so......thats the same message i always got.....someone will come back to me......i want this sorted out as to why the level of service was so poor
DG
Darryl G's update01 Feb 2019, 12:19
Reviewer Update
I hope so......thats the same message i always got.....someone will come back to me......i want this sorted out as to why the level of service was so poor
DSV Road's replyOfficial
12 Feb 2019, 15:16Good Day Darryl G, Thank you for notifying us about your recent experience with DSV Mounties.
We sincerely apologise for the delay in delivery your parcel.We have escalated the issue to the relevant department to address in order to prevent the issue from occurring again.
Your parcel has since been delivered as arranged.We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients. RegardsDSV Management
We sincerely apologise for the delay in delivery your parcel.We have escalated the issue to the relevant department to address in order to prevent the issue from occurring again.
Your parcel has since been delivered as arranged.We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients. RegardsDSV Management
Best regards,
DSV Road's reply12 Feb 2019, 15:16
Official
Good Day Darryl G, Thank you for notifying us about your recent experience with DSV Mounties.
We sincerely apologise for the delay in delivery your parcel.We have escalated the issue to the relevant department to address in order to prevent the issue from occurring again.
Your parcel has since been delivered as arranged.We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients. RegardsDSV Management
We sincerely apologise for the delay in delivery your parcel.We have escalated the issue to the relevant department to address in order to prevent the issue from occurring again.
Your parcel has since been delivered as arranged.We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients. RegardsDSV Management
Best regards,