lB
lente B
1 reviews | Active since May 2013
06 Nov 2019, 15:14
MASSIVE SERVICE DECLINE SINCE LAUNCHING ONLINE PORTAL
Worst accounts contact centre ever!! Held on for 35 minutes (three times) to speak to someone regarding our account. Emailed 3 different people in accounts (twice), still no one has come back to me or answered the phone. its been 2 weeks
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DSV Road's replyOfficial
06 Nov 2019, 15:29Dear Lente
Please accept our sincere apologies that you are having trouble getting hold of us. We have escalated your complaint to the relevant team to investigate and revert with urgent feedback.
Kind Regards,
DSV Management
Please accept our sincere apologies that you are having trouble getting hold of us. We have escalated your complaint to the relevant team to investigate and revert with urgent feedback.
Kind Regards,
DSV Management
DSV Road's reply06 Nov 2019, 15:29
Official
Dear Lente
Please accept our sincere apologies that you are having trouble getting hold of us. We have escalated your complaint to the relevant team to investigate and revert with urgent feedback.
Kind Regards,
DSV Management
Please accept our sincere apologies that you are having trouble getting hold of us. We have escalated your complaint to the relevant team to investigate and revert with urgent feedback.
Kind Regards,
DSV Management