IW
Itumeleng W
1 reviews | Active since May 2025
10 May 2025, 14:31
"Lost Router, Lost Trust: MTN and DSV's Delivery Issues"
I'm in complete auwe over the incompetence of this courier I bought an mtn router on the 27th of april and I set an appointment for the delivery to be on Wednesday 7th of May between 12:00 and 13:00 I waited all I kept getting was messages that the "DSV" driver was on his way to make the delivery but he never came when I track it it says"Deliver failed" how !!!!!? When an attempt was never made I'm still waiting for my Router and my mtn bill Is due for for the 15 of this month.
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DSV Road's replyOfficial
12 May 2025, 10:15Good day , We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply12 May 2025, 10:15
Official
Good day , We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management