TE
TJ E
1 reviews | Active since Feb 2010
31 Jan 2024, 14:26
Lost packages.
My delivery according to their tracking website was supposed to have happened yesterday (2024/01/30) at 17:00. It has been "out for delivery since the 29th. I have called and emailed 3 times today to find out when my package will be delivered, but no one is able to respond to my requests with any useful information, and they blatantly just disregard their commitments to call you back. It seems my packages have been lost.
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DSV Road's replyOfficial
31 Jan 2024, 14:32 Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply31 Jan 2024, 14:32
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management