lS
lawrence S

1 reviews | Active since Dec 2023

06 Dec 2023, 20:12

LOST DELIVERY

AM WAITING FOR MY DELIVERY FROM MTN BUT APPARENTLY THE DRIVER HAS DELIVERED MY PACKAGE TO SOMEONE ELSE

0
Replies (4)
DSV Road
DSV Road's reply07 Dec 2023, 07:59
Official
 Good day   We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management  
lS
lawrence S's update07 Dec 2023, 08:39
Reviewer Update
So what must i do now,since your consultant tells me you cant help me without my number given by Mtn .How did your driver deliver without my number,no biometrics ,so the safety feature is just a lie. if possible can i have conference call with the ******** driver
lS
lawrence S's update07 Dec 2023, 08:41
Reviewer Update
So what must i do now,since your consultant tells me you cant help me without my number given by Mtn .How did your driver deliver without my number,no biometrics ,so the safety feature is just a lie. if possible can i have conference call with the ******** driver
lS
lawrence S's update07 Dec 2023, 11:13
Reviewer Update
Wow pathetic customer service so 1 missed call from Khanyisile Maluleka,is a follow up,DSV pull up your socks or MTN is this the best courier you can you,or is just *******ion