Late delivery, poor service, horrible customer care.

Unfortunately, I can't rate DSV zero stars, hence the one star.

What utter poor service and customer care! I have been trying to contact them for weeks now, no one answers phones. Logged an enquiry on the website, finally someone emails me. I reply - and again, no reply, no response. What a surprise.

In my emails I stated that I need my parcel extremely urgently, but no, that doesn't bother them. The only thing DSV is doing right now is costing my business money after it had to be closed for two months during lockdown.

If they have the parcel, why is it so difficult to deliver it? You are in the business of courier and deliveries, so why is it that I don't have my parcel?

So DSV, thank you so much for your utter poor service and horrible customer care.