JC
James C
1 reviews | Active since Sept 2022
06 May 2024, 20:36
Late Delivery and Horrible Customer Service
Terrible customer service, which I found out after I complained that my order was four days late. All I got was a response email asking to rate the service. Never using again. Not 1 star because the goods were not lost or damaged.
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DSV Road's replyOfficial
07 May 2024, 09:04 Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply07 May 2024, 09:04
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management