MM
Madikgetho M

1 reviews | Active since Aug 2023

27 Feb 2024, 10:28

It looks like they sent my parcel to someone I don't know,and I have sent them emails with no response

It looks like they sent my parcel to someone I don't know,and I have sent them emails with no response. Their service this time is poor.

0
Replies (1)
DSV Road
DSV Road's reply27 Feb 2024, 10:34
Official
 
Good day 
 
We sincerely apologize for the level of service that you have received and for the inconvenience caused. 
We have sent your complaint to the relevant team for investigation. 
 
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. 
 
Kind Regards, 
DSV Management