IM
Izy M
1 reviews | Active since Mar 2016
10 Feb 2026, 12:09
IT IS THE 10TH OF FEB , STILL I HAVE NOT RECEIVE AN SMS OR CALL CONFIRMING TO THEIR MADE DATE OF DELIVERY
Despite DSV's claim that I had agreed to the 10th of February 2026, I have yet to receive any communication or SMS from them. I’m interested to hear what explanation they’ll offer this time. DSV’s conduct seems unfair, and I remain unsure about when my card will arrive. Furthermore, I continue to wait for Standard Bank to confirm whether I can visit my preferred branch to listen to the audio recording. I plan to bring a witness with me to support my claims and demonstrate to DSV that their statements have been misleading.
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Replies (1)DSV Road's replyOfficial
10 Feb 2026, 12:48We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply10 Feb 2026, 12:48
Official
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
