ML
Mamello L
1 reviews | Active since Sept 2023
22 Sept 2023, 15:29
Issues with delivery
DSV has the poorest customer service. My phone was supposed to be delivered yesterday but taken back again because their machine want working. I was told my delivery will be here today before 9am. Today now one called I have to call many times and their consultants keep on saying they'll get back to me but never did. Dsv has the poorest service. MTN must change their courier company.
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DSV Road's replyOfficial
22 Sept 2023, 15:39 Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
Best regards,
DSV Road's reply22 Sept 2023, 15:39
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
Best regards,