KM
Keneiloe M
1 reviews | Active since Sept 2021
12 Oct 2023, 13:35
Irresponsible courier n telecommunication dept
I'm really frastated n angered with DSV courier it delivered my parcel to an incorrect person with incorrect documents ... and I've paid for my device actually my dal was with MTN so both companies disappointed me because I'm being sent pillar to post I have paid for the month so someone is benefiting my expenses while DST n MTN don't care about the issue
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DSV Road's replyOfficial
12 Oct 2023, 13:37Good day Keneiloe, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply12 Oct 2023, 13:37
Official
Good day Keneiloe, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management