KM
Keamogetswe M
1 reviews | Active since Feb 2020
29 Jun 2021, 16:22
irate
I lack to understand if your agents work with blindfolds on their eyes or they have some sort of lack reading information or even take instructions.
MTN has provided you with contact information for you to correspond but guess what? YOU CHOOSE TO USE A DIFFERENT NUMBER. You come back to MTN and ask for the number again. YOU CONTINUE TO USE A DIFFERENT NUMBER AGAIN AND THEN SAY YOU ARE UNABLE TO GET AHOLD OF ME. IT HAS NOW BEEN 4 DAYS WAITING FOR MY ORDER DUE TO YOU USING INFORMATION WHICH WAS NOT PROVIDED!
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DSV Road's replyOfficial
30 Jun 2021, 08:52Good day Keamogetswe M,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply30 Jun 2021, 08:52
Official
Good day Keamogetswe M,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management